Privacy Policy

Introduction

Thank you for sparing time to read through this privacy policy adopted at US Umbrellas. This policy outlines measures taken to ensure privacy of all types of information supplied to us by customers during business interactions.

SECTION A: COLLECTION OF INFORMATION & ITS USAGE
Definitions
  • “Non-Personal Information” – This information is not personally identified by a customer. It is automatically collected whenever a person accesses our website. It includes IP address, cookies and the type of browser.
  • “Personally Identifiable Information”- It is non-public information which is identifiable to a person and is usually collected whenever a person tries to use website in any capacity such as participating in surveys managed by us, enquiring about availability of some umbrella specimen or wishing to order from us. Personally identifiable information may include: name, email, phone, personal comments and transaction information (in case of buying).
Information Collected
  • At USumbrellas.com, a customer can decide the amount of information that they wish to share with us.
  • A general visitor can browse through the website without entering any personally identifiable information. It is only required when they decide to buy from us or enter into the communicative terms with us.
  • Transaction information is collected from a customer when he decides to buy from us. This information may include credit/debit card number, date of expiry, card security code, billing address, etc. For a customer’s protection, this information is encrypted and stored. It is not accessible to any third person using this website.
Usage of Information

We use the information received from you for:

  • Customizing User Experience
    Personal information collected by us will be utilized to improve user experience. For example, knowing your name helps us to welcome you to the website whenever you login next time and it helps to bring you a step closer to us.
  • Date Aggregation
    We reserve the right to collect any non-identifiable information from you during the usage of website. This information doesn’t identify you as a person but it helps us to analyze your preferences and improve our website or service.
Sharing Information

We may share information received from you with:

  • Third Parties and Affiliates
    This is done only for marketing purposes. We may share your personally identifiable information with affiliates with regards to payment processing or shipping, etc. We only provide them information which is needed to process the orders. Our affiliates and third parties who receive this information will be bound by confidentiality agreement.
  • Legal Authorities
    If it becomes mandatory to disclose such information as required by law or subpoena or as a part of legal process or as a part of requirement submitted by government enforcement agencies or law enforcement agencies or as a defensive action against legal actions or claims.
  • With Incumbent Owner or Affiliates
    During merger, acquisition or sale of US Umbrella on a whole or part of its assets. In such cases, we will take all steps to ensure that customers are informed in time and they take all necessary steps to preserve their information.
SECTION B: CHILDREN’S ONLINE PRIVACY PROTECTION

We strongly abide to Children’s Online Privacy Protection Act of 1998 (COPPA) which states that it is punishable to collect information from kids. Although US Umbrellas is a general audience site, still we don’t encourage kids under 13 to buy from us. If we receive any information or confirmation that the buyer is a kid under 13 then all their details will be purged from our database.

SECTION C: REVISION

We reserve the right to update this privacy policy from time to time to accommodate the fast changing nature of information exchange in the business world. So we highly recommend customers to read this policy prior to buying from us or entering into a business agreement. The current effective date of privacy policy is 4 June, 2013.

SECTION D: RESOLVING PRIVACY COMPLAINTS

US Umbrellas is committed to resolve customer complaints about this privacy policy or use of personal information. If it becomes impossible for us to solve any privacy disputes then it will be escalated to independent dispute resolution mechanism, The Better Business Bureau.

If you have queries or suggestions regarding any of the privacy policy practices or this whole privacy policy document, then feel free to contact us at -

100 Capitola Dr
Suite 100
Durham, NC 27713
Phone: 855-762-4638 (Toll Free)
Fax : 631-609-3849


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What Our Customer's Say?

Whoa! This is really amazing. I fell in love with the product, the very moment I glanced on it. The purchase process was very smooth as compared to many of my earlier experiences.  Three cheers to you guys, keep it up with good work.

David Gammon, Washington D.C

Umbrellas were never cheaper than this! I am happier to have ordered it from you. Thanks guys for your quick response and service. My friend Ethan, who runs a cosmetic parlor is planning to order it from you.

Noel Joshua, San Francisco
What Our Customer's Say?
Can I see the artwork before it gets printed on an umbrella?

Yes, you can see it. We will send you free online design proof to your email id within 24 hours of ordering.

Do you offer rush service for promotional umbrellas?

Yes, we do offer rush service for certain types of promotional umbrellas. Please check the section 24 hour services to know more about the same.

Do you offer free set up?

Yes, we do offer free first color set up.