Personalized Royal Blue & Black 60 inchArc Golf Umbrellas

Product & Design Quality - Was easy to work with, quick and exactly what we were looking for
Customer Service & Shipping - double checked shipping address with the closures during the travel bans- awesome

Product & Design Quality - The 5 stars is for the quality of the umbrella. I would give 1 star for customization since my order was completed incorrectly.
Customer Service & Shipping - I placed 2 orders with your company. One order was supposed to have 2 colors in the logo. We were charged for 2 colors, however only 1 color was used. I contacted customer service and was transferred to Savannah. I requested that the order be re-made correctly. She suggested we keep the umbrellas as is and she would charge us at a discounted rate. Needless to say, I have yet to be refunded any monies for your mistake, and I still have a box of umbrellas that were printed incorrectly. Nothing has been done on your end to rectify this situation. Savannah is horrible at customer relations and communicating with customers.

Product & Design Quality - We love the finished product with our logo!
Customer Service & Shipping - The delivery was right on time as communicated.

Product & Design Quality - Great finished product...better than we expected. However, there was a problem - just one item short on delivery...AND YOUR RESPONSE WAS INCREDIBLE, An extra item was prepared and shipped. It arrived in perfect shape. MANY THANKS...and very impressive.
Customer Service & Shipping - OUTSTANDING

Product & Design Quality - Great quality for great price!
Customer Service & Shipping - fast delivery!

Product & Design Quality - Umbrellas came out great and were a hit at my golf outing
Customer Service & Shipping - fast shipping!

Product & Design Quality - Fantastic product for a very competitive price. Thorough work from the designers/customer service. Thank you!
Customer Service & Shipping - Fast and easy.

Product & Design Quality - Great product and great team to work with!!!
Customer Service & Shipping - Did not ship when delivered because (as I was told) FedEx did not pick the package up timely.

Product & Design Quality - The process of uploading the art and communicating with the staff was SO easy. It actually made me skeptical about the quality of the product, but I was HAPPILY surprised when the product arrived in perfect, high quality condition.
Customer Service & Shipping - Perfect the whole time.

Product & Design Quality - Love how these umbrellas turned out !
Customer Service & Shipping - Excellent customer service! Had a couple umbrellas show up damaged. They were replaced and overnighted to us👍

Product & Design Quality - We are very pleased with our umbrellas and the custom logo looks amazing! Thank you!
Customer Service & Shipping - We received our umbrellas in a very timely manner.

Product & Design Quality - look great, color is bright, logo is perfect
Customer Service & Shipping - Customer service was amazing! I explained what I needed, the rep was friendly and helpful and helped me order. FedEx was less than helpful, so if you can avoid shipping via them, I would. They didn't attempt to deliver even though it was a business (and open), said WE requested a later delivery (we didn't) so our order came in late and missed our Open House, but that isn't US Umbrellas fault! Just ship via another service.

Product & Design Quality - Great quality, people at our firm are already using the black & white umbrellas with our logo imprinted! Our CEO loved them!
Customer Service & Shipping - Your staff, especially Tamyra Hollis, was great at follow-up and letting me know every step of the way what they needed, and made changes to the artwork as necessary. On top of all that, they were shipped earlier than anticipated, even our out-of-state office got theirs early!

Product & Design Quality - Great looking umbrellas. Logo looked awesome.
Customer Service & Shipping - Rapid, on time and well managed. Thank you.

Product & Design Quality - Product and design quality was great.
Customer Service & Shipping - Very good customer service.

Product & Design Quality - Huge and nice
Customer Service & Shipping - Quick shipping and great customer service.

Product & Design Quality - I clicked too soon. Haven't seen the design in person yet but it looked good online
Customer Service & Shipping - The live chat was super helpful, and those who helped me online were excellent to work with

Product & Design Quality - High quality product that sells itself. Members of our Lodge are thrilled with the umbrellas and love the logo for our 100th Anniversary.
Customer Service & Shipping - Very helpful and the time between ordering and delivery was wonderful.

Product & Design Quality - 60" Arc Customized Golf Umbrellas w/ 17 Colors Model : US2252
Customer Service & Shipping - The customer service I had worked with was pleasant over the phone. But she was lacking in quality service. I had to contact her many times on a time sensitive order after requesting a response. I had to let her know of mistakes she had in the invoice that she rationalized with me for typing too fast.

Product & Design Quality - The umbrellas that weren't damaged are excellent.
Customer Service & Shipping - Still waiting for resolution on a damaged item. Have sent in description and pictures of damage as requested but received no response so far. Need replacement item by 1/22/18.

Product & Design Quality - We are impressed with the design and the quality of the product.
Customer Service & Shipping - Service and shipping were excellent.

Product & Design Quality - very nice umbrella. large and seemingly sturdy. Great graphic print job
Customer Service & Shipping - was told exactly what to expect from someone who called me after I placed the order

Product & Design Quality - Great job!
Customer Service & Shipping - Customer Service worked very well with me to get a completed project delivered to me on time.

Product & Design Quality - First - the name is Materese not what you have written. Second, we were pleased with the quality of the product as well as your being able to match the design we needed.
Customer Service & Shipping - Your customer service was excellent in addressing our needs. It was courteous and efficient. Well done!. Shipping was on time and quick. Overall, this was a great experience and I would recommend your business to anyone. Thank you.

Product & Design Quality - Good quality Umbrella
Customer Service & Shipping - Quick turnaround, great service, great communication

Product & Design Quality - Everything looked exactly like the proof we were given. They turned out awesome and all of our employees loved them.
Customer Service & Shipping - Very quick service! The questions that we had we answered and everyone was very friendly and helpful.

Product & Design Quality - Excellent product at a good price. Very pleased with product.
Customer Service & Shipping - Excellent customer support and quick responses. Fast delivery.

Product & Design Quality - Exactly what we wanted
Customer Service & Shipping - Very pleased

Product & Design Quality - Great!
Customer Service & Shipping - Wonderful!

Product & Design Quality - Excellent.
Customer Service & Shipping - Very good.

Product & Design Quality - Great job of putting our logo on the umbrella. It was quick and easy to make changes in the colors. We were really pleased with the result.
Customer Service & Shipping - A little more communication on the shipping would be appreciated. We got a confirmation that the artwork was approved, and a confirmation on the payment, but never received anything stating that our order had been shipped, so we weren't sure when to expect our order.

Product & Design Quality - The product quality is wonderful! The color is great and size unbeatable.
Customer Service & Shipping - A+

Product & Design Quality - Great
Customer Service & Shipping - Great